Your first visit is the beginning of a long-term partnership in your oral health. Here's exactly what to expect, what to bring, and how we make modern dental care fit your life and your budget.
We've designed your first appointment around getting to know you — not selling you a treatment plan. Plan on 60–90 minutes for a comprehensive new-patient visit. You'll meet our front-desk team, sit down with one of our hygienists, and leave with a clear, personalized understanding of where your oral health stands.
If you're nervous, please tell us. We see anxious patients every day, and we'll set the pace together — gentle hands, clear explanations, and the time you need to feel comfortable in the chair. There are no surprises here, and no pressure to commit to anything before you're ready.
After your visit, Dr. Scarlett will sit with you to walk through her findings, answer every question, and — if treatment is recommended — present a plan with transparent pricing and flexible options.
Every patient is different, but the rhythm of a first visit at Brookehavenv2 follows a thoughtful, unhurried order. Here's what your time with us looks like.
Arrive about ten minutes early. Our front-desk team will greet you, offer a beverage, and confirm your paperwork. If you've completed your forms online, this part takes only a moment.
We'll review your medical and dental history together — medications, prior treatments, concerns, goals. Your story matters; even small details help us tailor your care.
Modern, low-radiation digital imaging gives Dr. Scarlett a complete view of your teeth, roots, and bone. We'll also take a few intraoral photos so you can see exactly what we see.
A thorough evaluation of your teeth, gums, bite, and jaw — plus a complimentary oral cancer screening. We check for decay, wear patterns, and early signs of issues that are easier to treat now than later.
For most healthy patients, we'll complete a gentle, thorough hygiene visit at your first appointment. If we discover anything that calls for a different approach, we'll explain why and reschedule what's needed.
We sit down — actually sit down — and walk through what we found, what we recommend, and what's optional. Every question is welcome. You leave understanding exactly what's happening in your mouth and why.
Together we sketch a treatment plan that respects your goals, your schedule, and your budget. Pricing is laid out clearly, and our team will help you understand insurance coverage and financing before you commit.
Download and fill out your new-patient paperwork before your appointment, or request a digital version emailed to your inbox. It saves about fifteen minutes at check-in — and lets you start with a cleaning instead of a clipboard.
A short list to make check-in seamless. Don't worry if you forget something — our team will help you sort it out at the front desk.
We believe excellent dentistry should be accessible. Whether you're using insurance, paying out of pocket, or financing a larger treatment plan, our team will walk you through every option — clearly and without pressure.
We accept most major dental insurance plans and are happy to file claims on your behalf as a courtesy. Bring your card to your first visit, or call us in advance and we'll verify your benefits.
Verify my benefitsFor larger treatments, we offer flexible in-house payment options that let you spread the cost over manageable monthly installments — no third-party paperwork required.
Ask about plansWe partner with CareCredit and other trusted lenders to offer low- and no-interest monthly financing. Apply in minutes and get an answer before your treatment begins.
Apply for CareCreditLarger restorative or cosmetic plans can often be broken into stages, prioritizing the most important work first and spreading the rest across months or years to fit your budget.
Plan in stagesYou'll never receive a surprise bill from us. Every treatment plan is presented with a clear written estimate — including your insurance estimate of benefits — before any work begins.
See sample estimateWe accept cash, all major credit cards, HSA and FSA cards, and electronic check payments. Payment is collected at the time of service unless other arrangements have been made.
Payment optionsCall us, send a message, or stop by — whichever feels easiest. Our team will help you find a time that fits, verify your benefits, and answer every question before you arrive.
Schedule Your First VisitReach out and we'll find a time that works for your schedule. New patients are always welcome at Brookehavenv2.